Penguin Puts Their Trust in Telecom - Technology Refresh Project

For more than two decades, Telecom Infrastructure has provided professional Information Technology Services (ITS) to Penguin and their parent company, Pearson plc., in more than 22 locations throughout the US. This case focuses on Penquin’s Manhattan headquarters.

Client: Penguin, one of the largest English-language trade book publishers for adults and children in the world
Location: Penguin headquarters at 375 Hudson Street in downtown Manhattan

Project overview: The infrastructure upgrade involved a multi-phased IT equipment refresh and communications cable upgrade to an industry-leading Berktek/Ortronics NetClear engineered high frequency Category 6 structured wiring system. To prevent any loss of productivity, this project required meticulous planning, constant oversight and superior project management. Implementation was overseen by one of Telecom’s BICSI-Registered Telecommunications Project Managers (RTPM)

Challenges: Limited pathways and spaces demanded strict and careful planning for a “Hot Cutover” environment to protect against the loss of employee productivity. The project demanded rapid installation of well over 500,000 feet of high quality Berk-Tek LANmark 1000 cable. The existing legacy horizontal wiring was complemented with new wiring until a flash cutover took place, thereby allowing the legacy wiring to be removed. The hot cutovers were conducted flawlessly with 0% downtime and 100% employee satisfaction.

Highlights

Implemented more than 1,300 information management outlets IMOs.
Four floors of technology refresh including eight telecommunications rooms (TRs) and one main technology equipment room (MTER).
Installation of segregated network to support a state-of-the-art media center for podcasts, recording studio and live interview booths.
Located sterile pathways to complement any future multi-media connectivity high frequency needs. System is engineered to accommodate Day 2 and Day 3 (what does this mean? Customer needs and future retrofits) connectivity, capable of delivering ITS speeds of up to 10 billion bits per second.